01Who we are
- Business
- Lakshamii Traders
- Hours
- Mon–Sat, 10:00–19:00 IST
02Your account
- You need an account to add items to your cart and place orders. You must be 18 or over.
- Keep your password private. You are responsible for activity on your account, so tell us straight away if you suspect misuse.
- Give accurate details. Business buyers who want a GST invoice must enter a valid GSTIN at checkout.
- We may suspend accounts used for fraud, abuse or reselling in breach of these terms.
03Prices, GST & bulk slabs
- All prices are in Indian Rupees and include GST. The invoice shows the tax amount separately.
- Each product shows its MRP, selling price and up to four quantity slabs. Your cart applies the slab price automatically for the quantity you order.
- Some products have a minimum order quantity (MOQ), shown on the product. Orders below the MOQ can't be placed.
- We check prices and stock again when you place the order. If a price on the site is clearly wrong, we may cancel the order and refund anything you paid.
04Orders & acceptance
Placing an order is an offer to buy. We accept it when we confirm it, which is shown as “Placed” on your receipt. Stock is reserved at that moment. We may decline or cancel an order (with a full refund of anything paid) if an item is unavailable, the order looks fraudulent, or delivery isn't possible to your PIN code.
05Payment
- UPI on delivery or cash on delivery: pay the courier when your parcel arrives.
- Trade invoice (registered businesses only): payable within 15 days of the invoice date. We may ask for references or prepayment on large first orders.
- Repeatedly refusing cash-on-delivery parcels may lead us to restrict that payment option on your account.
06Delivery, returns & cancellations
See our Shipping policy and Returns, refunds & cancellations page. They form part of these terms.
07Designs & content
The product designs on this site are original works by our design studio, created after the visual conventions of eight Indian folk-art traditions. The traditions belong to their communities. Our specific designs, photography-style renders, text and code are owned by Lakshamii Traders. You may not copy them for commercial use without written permission. Buying a product does not transfer any rights in its design.
08Liability
Handmade and natural-dye products vary slightly in colour, texture and registration. That is part of the craft and not a defect. To the extent the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.
09Governing law & disputes
These terms are governed by the laws of India. Please contact our Grievance Officer first; most issues are resolved within a few days. Disputes are subject to the jurisdiction of the courts where our registered office is located, without affecting your right to approach a Consumer Commission.
10Grievance Officer
- Business
- Lakshamii Traders