01Where we ship
We ship to serviceable PIN codes across India. If our courier partners can't reach your PIN code, we'll tell you before dispatch and cancel the order with a full refund of anything paid. We don't ship internationally yet.
02Delivery charges
| Order value (incl. GST) | Delivery charge |
|---|---|
| ₹999 and above | Free |
| Below ₹999 | ₹79 per order |
03Dispatch & delivery times
- Dispatch: in-stock orders leave our godown within 2 working days of being placed.
- Delivery: usually 3–7 working days after dispatch, depending on your location. Remote areas may take longer.
- Wholesale orders (large quantities) may ship in several boxes or by surface freight. We'll share an estimate when we confirm.
- Delays caused by weather, strikes or courier disruptions are outside our control, but we'll keep you informed.
04Tracking your order
Your account page shows each order's progress: Placed → Packed → On the way → Delivered. We also send updates to the mobile number and email on the order.
05Receiving your parcel
- Check the outer packaging when it arrives. If it's visibly damaged, note it with the courier or refuse the parcel, and tell us.
- For UPI or cash on delivery, please keep the exact amount ready.
- If a delivery fails three times, the parcel comes back to us and we refund anything you paid, minus delivery charges.
06Need help?
If an order hasn't arrived within the expected time, please contact us with your rasid (order) number.